Better yet... Don't call us

Simone checked her messages and realized that she'd missed the confirmation call for an upcoming home delivery. "Darn," she muttered. She had wanted to change the delivery day altogether. She jotted the call back number given and promptly called. "Hello," said the canned voice. "You have reached delivery company XYZ. If you wish to make changes to an existing delivery, please press 1." Simone pressed 1. "Hello. You have reached delivery company XYZ. If you wish to make changes to an existing delivery, please press 1." Simone pressed 1. "Hello. You have reached delivery company XYZ. If you wish to make changes to an existing delivery, please press 1." Simone pressed 2. Then, later 3, 4, 5, 6, 7, 8, 9 and even 0. "Hello. You have reached delivery company XYZ. If you wish to make changes to an existing delivery, please press 1." Probably that means that nobody can make changes to an existing delivery...